Frequently Asked Questions

How do I book an appointment?

Go to the Home page of and select “Book an Appointment”. You will see a calendar. Select the time and date you want to see the doctor and complete the needed forms and pay. You are all set! Simple.

What if I don’t understand how technology works. What are my options?

If you have someone close to you that knows how technology works, you can ask them for assistance or we can direct you to a location you can go to in order to have a virtual visit. Please email us at for more options. We would love to help.

How secure is Virtual THC Doctors? Is Virtual THC Doctors HIPAA compliant?

All your information is absolutely 100% confidential and stored securely using industry-leading data warehousing measures. We don’t share your information with anyone – patient confidentiality is our #1 priority. Be careful of our competitors that request you to “create an account.” Normally your information will be sold and you will be bombarded with email spam related to medical marijuana.

How do I reschedule my appointment?

If you need to reschedule, simply send us an email us at As long as you reach out 2 hours before your appointment time, we will be able to move you to another date or time slot.

Do you accept insurance?

No. We accept major credit cards.  

How much does it cost?

$150 for a virtual visit. The State fee to process is NOT included in the price of the virtual visit.

What do I need to have for a virtual visit from the doctors?

  • Download an app called Zoom to the device your will use to connect to the doctor with. If you already have it installed please be sure the update
  • An Internet connection – WiFi (a/g/n/ac) or wireless (3G or higher)

Supported smart phones and tablets

iOS 8.0 or later:
iPhone 4 or later, iPad Pro, iPad Mini, iPad 2 or later, iPod touch 4th Generation, iPhone 3GS
iPadOS 13 or later
Android 5.0x or later

Supported browsers for computer connections

iOS/iPadOS: Chrome
Android: Chrome


  • Make sure to watch this video prior to your meeting to test your device (Click Here)

How do I renew my medical marijuana card?

To renew, click “schedule an appointment” on your dashboard once you are logged into your previous account. It will automatically register as a renewal appointment for you at a discounted price for being a return Virtual THC Doctors patient!

Please be aware that the new  recommendation will be valid for 1-2 year (depending on state) from the time of the renewal appointment, not the expiration date of your previous recommendation.

Can I trust this service? Will my recommendation be valid?

Yes! We’re the #1 rated online medical marijuana doctor. Tens of thousands of patients have received valid medical marijuana recommendations from Virtual THC Doctors. Our doctors are full certified to recommend medical marijuana use in Missouri and Oklahoma! We don’t have many reviews due to the fact we service patients who want to keep the process quiet. However, we are listed with the Better Business Bureau to ensure your experience with Virtual THC Doctors is easy and confidential.

How soon after my doctors visit will I receive my medical marijuana doctors recommendation if I am approved?

You will receive an email with your medical marijuana doctors recommendation within 24 hours of your visit.